Privacy Policy

EFFECTIVE DATE: Jun 19, 2025

This Privacy Policy ("Policy") describes how Hunger Quest ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application, "Hunger Quest" (the "App") on iOS and Android devices.

By downloading, accessing, or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our App and services to you.

a. Personal Data

While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This data is primarily collected when you create an account or subscribe to our services. Personal Data may include, but is not limited to:

Email address: Used for account creation, login, password recovery, and sending you important notifications related to your account or subscriptions.
Name (First and Last Name): Used to personalize your experience within the App and for account identification.
Password: Collected in an encrypted format for secure authentication. We do not store your password in a readable format.
Payment Information: If you subscribe to our premium features, we will collect payment details such as credit card numbers, billing address, and other necessary information to process your subscription payments. This data is processed securely by third-party payment processors (e.g., Apple App Store, Google Play Store) and is not stored directly on our servers.

b. Location Data

We may ask for your permission to access your device's location.

Precise Location (GPS and network-based): If you grant us permission, we may collect precise location data from your device to provide location-based services, such as finding nearby restaurants, suggesting relevant offers, or for order delivery purposes. This data may be collected even when the App is not in active use if you have enabled "Always Allow" location access in your device settings for our App.
Approximate Location: We may also collect approximate location data (e.g., based on your IP address) for analytical purposes, to understand user demographics, and to improve our services without pinpointing your exact location.

You can enable or disable location services when you use our App at any time, through your device settings. Please note that disabling location services may impact the functionality of certain features within the App.

c. Usage Data

We may also collect information about how the App is accessed and used ("Usage Data"). This Usage Data may include information such as:

Your mobile device's unique ID, IP address, operating system, browser type, and version.
The pages or screens of our App that you visit, the time and date of your visit, the time spent on those pages/screens.
App crashes and diagnostic data.
Features used within the App, frequency of use, and other interaction patterns.

d. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our App and hold certain information.

Cookies: Small files stored on your device that may include an anonymous unique identifier.
Other Tracking Technologies: Beacons, tags, and scripts used to collect and track information and to improve and analyze our Service.

These technologies are used to maintain your login session, remember your preferences, and for security purposes. You can manage your device's cookie settings; however, if you do not accept cookies, some portions of our App may not function correctly.

2. How We Use Your Information

[Your Company Name] (Hunger Quest) uses the collected data for various purposes:

To provide and maintain the App: Including creating and managing your account, allowing you to log in, and delivering core App functionalities.
To process subscriptions and payments: Managing your subscription plans, processing recurring payments, and sending billing notifications.
To personalize your experience: Tailoring content, offers, and recommendations based on your preferences and location.
To provide location-based services: Such as finding nearby restaurants, optimizing delivery routes, or suggesting local promotions if you have enabled location services.
To improve and develop the App: Analyzing usage patterns, identifying areas for improvement, and developing new features.
To communicate with you: Sending important notices, updates, promotional materials (if you opt-in), and responding to your inquiries.
To monitor and analyze App usage: For internal analytics, research, and to understand user engagement.
To detect, prevent, and address technical issues and fraud.
To comply with legal obligations: Including those related to data protection and consumer rights.

3. Subscription Flow Data Processing

When you engage with our subscription flow, we collect and process data to manage your subscription. This includes:

Billing and Payment Information: Collected by secure third-party payment processors (Apple App Store, Google Play Store) to process your subscription fees. We receive confirmation of your subscription status but do not directly store your sensitive payment details.
Subscription Status: We track your active subscription status, renewal dates, and subscription history to provide you with the correct level of service and manage your access to premium features.
Transaction History: Records of your subscription purchases for accounting and customer support purposes.

4. Disclosure of Your Information

We may disclose your Personal Data in certain situations:

a. Service Providers

We may employ third-party companies and individuals to facilitate our App ("Service Providers"), to provide the App on our behalf, to perform App-related services (e.g., payment processing, analytics, cloud hosting), or to assist us in analyzing how our App is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

b. Business Transfers

If [Your Company Name] (Hunger Quest) is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

c. Legal Requirements

[Your Company Name] (Hunger Quest) may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation (e.g., court order, subpoena).
Protect and defend the rights or property of [Your Company Name].
Prevent or investigate possible wrongdoing in connection with the App.
Protect the personal safety of users of the App or the public.
Protect against legal liability.

We may disclose your Personal Data for any other purpose with your explicit consent.

5. Security of Data

The security of your data is paramount to us. We implement robust technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: Data is encrypted both in transit (using technologies like SSL/TLS) and at rest.
Access Controls: Limiting access to your data only to authorized personnel who need it to perform their job functions.
Secure Authentication: Hashing and salting passwords, and implementing secure login protocols.
Regular Security Audits: Continuously monitoring our systems for vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

The right to access: You have the right to request copies of your Personal Data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: You have the right to withdraw your consent at any time where [Your Company Name] relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

7. Children's Privacy

Our App is not intended for use by anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and on our website. We will also update the "EFFECTIVE DATE" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted. For significant changes, we may provide a more prominent notice (e.g., through an in-app notification or email).

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

By email: [Your Hunger Quest Support Email Address]
By visiting this page on our website: [Link to your Hunger Quest Privacy Policy page on your website, if applicable]
Through the "Contact Us" or "Help" section within the Hunger Quest App.